Privacy Policy

This Privacy Policy explains how your personal data is collected, used and shared when any contact is made with Bumble and Blooms ether via the website - www.bumbleandblooms.com  or in person

 

In this policy, "we", "us" and "our" refer to Bumble and Blooms

Information we collect

We receive, collect and store any information you enter on our website or provide to us in any other way. This can be from an enquiry or email contact, any information entered when completing a transaction, any information provided when making a face to face transaction, or any information provided through social media messaging, social media posts or any other method of communication you send to us.

The information will include name, address, email addresses, postal addresses and any telephone numbers. 

In the case of any transactions or payments made, in addition to the information listed above, we will also collect any payment information. This will include credit or debit card information, or any other account information required to be able to complete any transaction requested.

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet, computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, comments, feedback, product reviews and methods used to browse away from the page.

Why do we collect such information and how is it used.

 

We collect and store information listed above to enable us to fulfil any orders received and to enable communication with you.

 

How we store information collected.

 

Bumble and Blooms is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

Further to this, any information collected when completing a face to face transaction, is securely stored to enable the completion of any orders and maintain communication with yourselves.

Retaining your information.

We will only retain your information for as long as necessary, this includes fulfilling any orders, any communication with yourselves and also to complete any legal or accounting purposes.

For Tax purposes, we are legally required to retain basic information regarding any transactions for six years.

Information Sharing

Looking after the information you provide is very important to us and as such is only shared when absolutely necessary. We are required to share certain information for tax purposes and we may share your information to comply with applicable laws and/or regulations or any other lawful request for information we receive. Further to this to enable us to complete your order and for you to receive your goods, some of your details will need to be passed to delivery partners (either Royal Mail or Hermes courier company) this will only be your name and postal address supplied.

Your Rights

You have rights with regards to the personal data we hold about you. You have the right to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right at any point then please email us :- BumbleandBlooms@outlook.com 

Cookies

 

Cookies

“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

What are cookies used for?

Cookies are used on websites to provide enhanced functionality or improve the users experience.

 

Examples of website cookie use include:

 

  • An online store can record items in your shopping cart whilst you are browsing the store.

  • A website can display different content, if you have never visited a site before. An example is many sites show a cookie warning on first visit to a website.

  • Allow a website to save any preferences set by a user, so that next time the settings don't need to be set again. Some  is setting your home town on a weather website.

  • Can tracking browsing habits. An example is an online store can suggest more useful additional items to buy, based on the previous pages visited.

  • For a website that requires you to login, it allows you not to have to type in your user name and password every time to visit the site (or view different pages on a site).

 

Cookies are not deemed dangerous and cannot access any other information on your computer.

 

You are able to turn off cookies by making changes in your settings, however this may affect your experience when using certain sites.  More information on how to do this can be found on www.allaboutcookies.org.uk 

Contact Us

Bumble and Blooms

PO BOX 591

Sevenoaks

Kent

TN13 9SN

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© 2018 Bumble and Blooms. Proudly created with Wix.com